Mitigating Human Error in Maintenance Operations in Flour Milling, Aviation, and Maritime Industries: A Review

Abstract

The review discusses the critical impact of human error in maintenance operations across various industries, particularly in flour milling, as well as aviation and maritime sectors. It highlights those human errors, often stemming from inadequate training, poor communication, and flawed equipment design, significantly contribute to equipment failures and operational inefficiencies. The importance of comprehensive training and effective maintenance protocols is emphasized to enhance safety and performance. By applying analytical frameworks like the Swiss Cheese Model, organizations can better understand the relationship between active and latent failures, enabling them to address root causes and promote a safety-oriented culture. Proactive measures such as structured training, careful planning, and regular assessments are essential for minimizing human error risks, thereby improving reliability and efficiency in maintenance practices.